Stanley Beckett
Serenity Law


“Having recently upgraded to Windows 10, I encountered a fairly major problem with Microsoft Word which meant I could not access both historic documents and new documents emailed to me by others.

There did not appear to be a logical reason for the problem but John very patiently went through different possibilities and by the process of elimination analysed the problem and solved it so I could access all documents.

He simultaneously set up my Microsoft Outlook connection and everything is now functioning perfectly.

I therefore thoroughly recommend John for his patience, analytical skills and ability to deliver a solution which not only overcame my initial problem but has improved my abilaity to work remotely, which is integral to our delivery of services.”